We are looking for an enthusiastic individual to join our Queenstown team as our front of house receptionist.

Location: Queenstown Hours: Full-time, Monday-Friday 8:30am-5:00pm

About Us

Todd Walker is one of Queenstown Lakes leading all-service law firms. With offices in Queenstown and Wānaka, we have been recognised as being one of New Zealand's fastest-emerging legal firms.

We are a firm that takes on the large law jobs whilst retaining our small firm culture. Our purpose is to simplify the complicated for our clients, and we pride ourselves on having a reputation for understanding our clients and their goals to deliver astute legal advice.

We place people as one of our core values and we work hard to provide a great outcome for our clients as well as a supportive place to work for our team.

About the role

The role is a great opportunity for someone who is looking to gain exposure to varied and interesting work in a forward-thinking law practice.

This is an integral role in the firm, as the first point of contact for all visitors to the office and incoming calls, the role contributes to the high quality of service we provide to our clients.

Working in a supportive environment you will manage the front of house of our Queenstown office, including greeting all clients to the firm, both over the phone and in the office, managing meeting rooms and client bookings and ensuring the office runs smoothly.

You can expect a varied and interesting workload with typical tasks including;

Greeting clients, answering calls, responding to email enquiries and managing meeting rooms;
General office organisation; meeting room and kitchen setup, overseeing office supplies and distributing mail and deliveries;
Administration support including opening legal files, client onboarding and managing office procedures and handbooks;
Organisation of in-house events and functions, booking flights and conference attendances;
Maintaining the internal staff training register and training bookings; and
Providing general administration support as required to our team of Solicitors and Legal Executives.

What we are looking for in a candidate

As the first point of contact for clients the role requires someone with a friendly and helpful personality. We are seeking someone with strong communication skills, a welcoming phone manner and a dedication to always providing fantastic customer service. You should possess high attention to detail and the ability to work well as part of a large team. Previous experience in a similar professional role is preferred but not essential, with experience in a law firm highly regarded.

You will be able to demonstrate the following:

The ability to multi-task and manage workloads efficiently and in a timely manner;
Strong written and verbal communication skills;
A high level of accuracy and attention to detail;
Confident computer skills and knowledge of Microsoft Office suite; and
The ability to maintain strict confidentiality.

What we can offer

You will get the opportunity to:

Work as a valued part of a supportive team;
Receive competitive market remuneration;
Work in a firm that focuses on the continuing professional and personal development of its people; and
Join a workplace with a fantastic culture for enjoying what we do.

At Todd Walker, our staff are highly valued. We are known as fantastic employers who support the development of our staff.